Urgent cases handled first — 24/7

Device hacked? Every hour you wait, the access stays with them — not you.

We investigate the breach, remove the malware or unauthorized access, recover your accounts, and harden your Windows, Mac, Android, or iPhone so it doesn't happen again. Fully remote, fully confidential.

Windows·Mac·Android·iPhone

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Why work with us remotely

You don't need a local repair shop to get this fixed properly.

Confidential by default

Your case is never shared or discussed outside the work itself. No exceptions.

Faster than a walk-in shop

No appointment, no drop-off, no waiting days for a diagnosis. We start the same day you reach out.

7+ years, 130+ cases

This is what we do, specifically — not a general IT desk handling a hack on the side.

If you think you're hacked right now, don't do this first

Don't restart or factory reset the device — it can wipe out the evidence of how the attacker got in.
Don't pay a ransom or follow demands before getting a second opinion on what's actually happening.
Don't uninstall random "fix-it" tools you find online — some make the access worse, not better.
Disconnect from Wi-Fi if you can, and reach out before doing anything else.

What we actually do

Six things we cover on every hacked computer or phone case.

Unauthorized access detection — we find how they got in: remote access tools, weak passwords, phishing, or exploited software.

Malware & spyware removal — complete removal of malware, spyware, keyloggers, and remote access trojans.

Account & credential recovery — we regain control of locked accounts and reset compromised credentials.

Security hardening — firewall, antivirus, and system settings locked down so the same attack can't repeat.

Activity timeline review — we reconstruct what happened: when, how, and what the attacker may have accessed.

Ongoing guidance — practical advice on safer habits and tools so it stays protected going forward.

How we recover your device

Five steps, handled remotely, start to finish.

Report

Tell us what's happening

You describe what's going on — we assess remotely and confidentially.

Investigate

Find the breach

We examine logs, processes, and access points to find how it happened.

Remove

Clear the threat

Malware, spyware, and unauthorized access tools are identified and removed.

Recover

Restore your access

Accounts, credentials, and access are restored back under your control.

Harden

Close the door

Your device is reconfigured and secured so the same attack can't happen again.

Common questions

How do I know if my computer or phone was actually hacked?

Common signs include unexpected slowdowns, unfamiliar processes running, settings changing on their own, webcam or mic indicators activating unexpectedly, or accounts logging in from unknown locations. If something feels off, it's worth having it checked.

Can you recover my device remotely?

Yes. Most investigations and recoveries can be done remotely and securely. We guide you through safely sharing access so we can resolve the issue without you needing to visit anywhere.

Will I lose my files or data during recovery?

Our process is designed to preserve your data wherever possible. We prioritize removing the threat and restoring access without unnecessary data loss, and we'll explain anything that could affect your files before we act.

What if the hacker still has access after recovery?

Our hardening step is built specifically to close the access points attackers use to regain entry — changing credentials, removing persistence mechanisms, and tightening security settings.

Is this confidential?

Yes. Every case is handled with strict confidentiality. Your situation and data are never shared.

What does it cost?

Basic recovery cases start at $500. The exact cost depends on what's actually happened to your device — message or email us with the details and we'll confirm the quote before any work starts.